Is AI coaching as effective as traditional therapy?
Here's the truth: Serene Space AI provides mental health coaching using evidence-based techniques (CBT, DBT, ACT) with licensed clinician oversight. We're not therapy or a replacement for professional mental health treatment.
What makes us valuable is accessibility and affordability: FREE 7-Day Trial - no card required, then $29.99/month or $299.99/year unlimited (vs $240-400/month for online therapy platforms). Available 24/7 with no waitlists. Perfect for stress, anxiety, relationships, and personal growth.
Need professional mental health care? Book an appointment with Dr. Jessica Edwards at Zara Medical — board-certified physician providing medication management and referrals to therapy/psychiatry via telehealth in 26 US states.
If you're in crisis or dealing with severe mental illness, please call 988 (Suicide & Crisis Lifeline) or 911 immediately. Think of us as affordable mental health support when traditional therapy isn't accessible or affordable.
Will it really understand my cultural background?
Yes. We specifically trained our AI on diverse cultural contexts and currently support English, with 10+ languages coming soon. The AI learns about your background naturally through your conversations and adapts its responses accordingly. Whether you're Black, White, Latino, Asian, LGBTQ+, immigrant, first-gen, or anything else — the AI is designed to understand the nuances of your experience.
Is my information really private?
100% yes. Everything is encrypted with bank-level security (AES-256 encryption + TLS 1.3 in transit). We comply with state health data privacy laws including Washington's My Health My Data Act, California's CMIA, and FTC requirements. Your conversations are fully encrypted, private, and never sold to third parties.
We don't sell your data, we don't share it with anyone except as required by our clinical partners for care oversight, and you can delete your account anytime. Your privacy is non-negotiable.
How does your partnership with healthcare providers work?
Serene Space AI provides the AI technology platform, while we partner with licensed healthcare infrastructure providers who maintain medical-grade security standards and patient data management. This model allows us to offer affordable, accessible AI coaching while maintaining the highest standards of privacy and data security.
Think of it this way: We build the technology, our clinical partners (supervised by board-certified physician Dr. Jessica Edwards) provide the clinical oversight and compliance framework. You get the best of both worlds — innovative AI support with traditional healthcare privacy protections.
What if I don't like it?
Start with a FREE 7-day trial - no card required. After your trial, continue with $29.99/month or $299.99/year unlimited. Cancel anytime with one click - no awkward conversations, no fees, no hassle.
What's your refund policy?
Our Fair Refund Policy: We offer refunds based on usage and timing to ensure fairness.
• FREE 7-Day Trial: Try our platform completely risk-free. No credit card required.
• $29.99/Month: Full refund within 7 days if fewer than 3 sessions completed. Cancel anytime.
• $299.99/Year: Full refund within 30 days if fewer than 5 sessions completed; pro-rated if 5-20 sessions completed.
This ensures fairness — if you use the service, you've received the value. See our full refund policy for complete details.
Can I use this with my regular therapist?
Absolutely! Many people use Serene Space AI alongside traditional therapy. Think of it as support between sessions. When your therapist isn't available, we are. Some therapists even recommend it to their clients for ongoing support.
How do voice notes work?
Sometimes typing feels impossible when you're anxious or overwhelmed. With voice notes, you just hit record and talk. The AI transcribes it, understands what you said, and responds. You can also choose to hear the AI's response out loud instead of reading text. Whatever feels easier for you.
What's this about an AI avatar in V2?
We're working on a video avatar that you can actually see and talk to in real-time — like a video call with a therapist. It's coming in 2025. For now, you get text chat, voice notes, and AI voice responses.
What are the PHQ-2 and GAD-2 assessments?
These are quick, clinically-validated screening tools that help track your mental health progress. PHQ-2 screens for depression (2 questions), and GAD-2 screens for anxiety (2 questions). After each session, you'll spend just 30 seconds answering these 4 questions. Over time, you'll see how your symptoms improve, and our AI uses this data to personalize your care plan.
Does insurance cover this?
Not yet, but we're working on it. The good news? Start with a FREE 7-day trial - no card required, then choose: $29.99/month or $299.99/year unlimited. It's way cheaper than most insurance copays anyway. One traditional therapy session costs $300 — that's 10+ months of Serene Space AI unlimited coaching!
What is the pricing and how does it work?
Start FREE for 7 days - no card required:
• FREE 7-Day Trial - Full access, no credit card required
After trial:
• $29.99/month unlimited - Unlimited coaching sessions (MOST POPULAR)
• $299.99/year unlimited - Save $60+/year (just $25/month)
Both plans include UNLIMITED coaching sessions. No session limits. No contracts. Cancel anytime.
What happens if I cancel and want to come back later?
You can always come back! Your conversation history and progress will be saved for 90 days after cancellation, so you won't lose your data if you return within that window.
Why is this significantly more affordable?
Most online therapy platforms charge $240-400/month because you're paying for human therapist time (limited availability, scheduling, overhead). AI coaching can serve unlimited users simultaneously, 24/7, with near-zero marginal cost. Start with a FREE 7-day trial, then choose flexible pricing: $29.99/month or $299.99/year unlimited. We're significantly cheaper while maintaining quality through licensed clinician oversight. Our mission is making mental health support accessible to everyone - not just those who can afford $300/month.
